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faq's

Pricing varies depending on the level of strategic support your business needs — from focused business intensives through to ongoing advisory partnerships.

As a general guide:

• Sales & Customer Experience Reviews start from $599 AUD + GST
• Strategy Intensives start from $1,950 AUD + GST
• Ongoing Strategic Growth Advisory support is tailored based on the level of involvement required.

All services are designed to provide practical, commercially focused direction with clear action steps that help your business move forward with confidence and easier implementation.

For clients in the US and UK, the current Australian exchange rate can make these investment levels significantly more favourable once converted locally.

If you’re unsure which option is the right fit, we can discuss this during an initial discovery call.

My approach is grounded in real business ownership experience — not just marketing theory.

After 17 years running a seasonal retail and e-commerce business, I understand the commercial realities behind growth decisions, customer behaviour, operational pressure and seasonal cash flow.

That means advice is always practical, commercially focused and designed to work in the real world — not just look good on paper or social media.

Yes.

I work with gifting and seasonal businesses internationally. All sessions and ongoing support can be delivered remotely, and I can set times within your normal trading hours for most locations.

That’s completely normal — and something we can work through together.

Some businesses are looking for ongoing strategic support and accountability, while others need a focused strategy intensive or a detailed review to identify missed opportunities and create a clearer action plan.

During an initial discovery call, we’ll discuss where the business currently sits, your growth goals, the challenges you’re facing and the most appropriate level of support for your next stage of growth.

Both.

Some businesses work with me purely for strategic direction, customer experience insights and clear growth priorities that their internal team can implement.

Others want ongoing support and oversight to help guide marketing, customer experience and business growth initiatives more closely.

My role is to help simplify decision-making, identify opportunities and create clear action steps that move the business forward — without you carrying the full strategic load alone.

No.

While Christmas and seasonal businesses are a major focus, I also work with gifting and seasonal-driven businesses where customer experience, peak trading periods and strong customer connection play a significant role in growth.

This includes businesses such as:

  • gift and homewares stores
  • tourism and destination retailers
  • decorators and installers
  • garden centres and nurseries
  • experience-driven product businesses
  • businesses with highly seasonal revenue periods

If your business experiences strong seasonal peaks and you’re looking for clearer direction, stronger customer retention and more profitable growth, there’s a good chance we’re a strong fit.

That’s fine. I can work alongside existing teams to provide direction, prioritisation and oversight — so things run smoothly without you having to manage every detail.

No.

Most of the businesses I work with are independent gifting and seasonal businesses — ranging from newer businesses wanting to grow more strategically through to established multi-staff operations.

The best fit is usually a business that is ready to strengthen customer connection, improve marketing performance and create more profitable growth with clearer direction and practical implementation.

You don’t need to be a large business to work with me, but you do need to be ready to take action and invest in moving the business forward.

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