A podcast and blog for Christmas retailers, installers and suppliers who want to grow their business through better customer experience, smarter seasonal strategy and stronger customer connections.
If you’re an independent retail business owner, the holiday season is your time to shine—literally and figuratively! A thoughtfully curated Christmas display can set your store apart, attract foot traffic, and create a festive atmosphere that keeps customers coming back.
Customer inquiries can be both a blessing and a curse for retailers.
In this post, I’ll share practical strategies to help you manage customer inquiries effectively, so you never miss a potential sale or leave a customer feeling frustrated.
Whether you’re running an online store or a brick-and-mortar business, it’s often the little things that customers remember and rave about. Let’s explore some easy, cost-effective ways to stand out from your competition and bring joy to your shoppers.
Welcome to the very first episode of the Retail Success Series podcast! I’m Nicole Keleher, and I’m thrilled to embark on this journey with you. In this introductory episode, I share my background, passion for retail, and why I believe this podcast will be a valuable resource for small business owners.
